Responsible Gaming at 88abc

Our Commitment to Responsible Gaming

At 88abc, we believe that online gaming should always be a form of entertainment — never a source of financial stress, personal harm, or addiction. We build our platform with safeguards that protect players from the earliest stages of registration through every session they play. Our responsible gaming policy is not a formality; it is a core part of how we operate.

We actively encourage all players on 88abc — from Dhaka, Chittagong, Sylhet, Khulna, and every other city in Bangladesh — to use the tools described on this page if they ever feel their gaming habits are getting out of hand. Reaching out for help is a sign of strength, and our support team is always ready to assist at [email protected].

Responsible Gaming Tools

88abc provides six practical tools to help players stay in control. All tools are available by contacting [email protected] — most requests are actioned within one business day.

Setting Deposit Limits

Deposit limits are one of the most effective tools for managing your gambling budget. 88abc allows players to set a maximum BDT amount they can deposit within a chosen time period. This helps ensure that gaming remains affordable and within your personal financial boundaries.

Time-Out: Taking a Break

Sometimes a player simply needs a step back from gaming without committing to a longer exclusion. The 88abc time-out feature allows you to pause your account for a defined period — from a minimum of 24 hours up to a maximum of 6 weeks. During a time-out, all deposits, bets, and bonus claims are suspended. You can still log in to view your account balance and transaction history, but you cannot place any real-money wagers.

To activate a time-out on your 88abc account, simply email [email protected] with your registered username and the duration of the time-out you require. Our team will activate it within one business day and send you a confirmation. You will not be able to shorten or cancel a time-out once it is active.

Self-Exclusion

Self-exclusion is designed for players who recognise that gambling is having a serious negative impact on their life and who want a firm, enforced break from the platform. 88abc offers self-exclusion periods of 30 days, 90 days, 6 months, or permanent (indefinite) exclusion. During self-exclusion, 88abc will take all reasonable steps to prevent the excluded account from being used to deposit funds or place any bets.

To request self-exclusion, email [email protected] from the email address registered to your account. State the duration you require. Your request will be actioned within one business day. Any balance remaining in your account at the time of self-exclusion will be available for withdrawal once your exclusion period ends (for time-limited exclusions) or upon formal account closure request.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always obvious to the person experiencing it. The following signs may indicate that gambling is becoming harmful. If you recognise several of these in yourself, we encourage you to use our responsible gaming tools or to speak to a trusted person about your situation.

• Gambling more than you intended, or chasing losses by placing further bets to win back money you have already lost.
• Spending money on gambling that was set aside for essential expenses such as rent, food, utilities, or family needs.
• Feeling anxious, irritable, or restless when you are not gambling, or when you try to reduce the amount you spend on gambling.
• Concealing your gambling activity from family members, friends, or colleagues, or lying about how much time or money you spend on gaming.
• Borrowing money, selling possessions, or taking out loans to fund gambling activity, or to pay back gambling-related debts.
• Neglecting work, studies, relationships, or personal health because of the time or mental energy spent on gambling.

If any of these apply to you, please contact our support team at [email protected]. You can request a time-out, set a deposit limit, or begin a self-exclusion process — no judgement, no delay, just practical support from our team.

Protecting Minors

88abc enforces a strict 21+ age policy. During the registration process, players must confirm that they are aged 21 or above. Account verification via KYC may require players to submit a government-issued ID document. Any account found to belong to a person under the age of 21 will be closed immediately and any deposits will be returned in line with our terms.

Parents and guardians in Bangladesh are advised to install parental control software on shared devices to prevent minors from accidentally accessing online gaming services. Many free parental control tools are available for Android and iOS smartphones that allow parents to block specific categories of websites and apps.

Getting Help

If you feel that gambling is causing harm to you or your family, please do not wait until the situation becomes a crisis. Reaching out early gives you more options and makes recovery easier. The 88abc support team at [email protected] is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6). We can activate any responsible gaming tool on your account within one business day of your request.

Beyond our internal tools, we strongly encourage any player struggling with problem gambling to speak to a trusted family member, a close friend, a religious counsellor, or a mental health professional. Gambling-related harm is a recognised health issue and there is no shame in seeking help. Taking the first step — whether that is setting a deposit limit, requesting a time-out, or simply talking to someone — is what matters most.